Storeitlocally Review Policy
Last Updated: October 2023 • Est. Read Time: 2 MIN
To build a marketplace of trust, we ask our community to help ensure that reviews on Storeitlocally are useful, informative, and do not expose our community to harm. Therefore, we expect all reviews to adhere to this policy.
Reviews should be relevant and unbiased
Reviews are most helpful when they provide unbiased and objective information. Because users are reading your reviews to learn about the host and their listing, keep your reviews relevant to the host and your storage or parking experience. Reviews should be posted within a reasonable period of time following the completed booking.
Individuals or entities who own or are affiliated with a host or listing may not post reviews about the host or listing. We also do not allow individuals who are confirmed to offer competing listings to post reviews of their direct competitors.
Users are not allowed to incentivize positive reviews, use the threat of a negative review to manipulate a desired outcome, influence another’s review with the promise of compensation, or take any action that may undermine the efficacy or accuracy of reviews.
Users are not allowed to accept fake reservations in exchange for a positive review, use a second account to leave yourself a review, or coordinate with business partners to get positive reviews.
Reviews may not contain unlawful or offensive content
User reviews may not contain material that: (i) infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (iii) is defamatory, obscene, pornographic, vulgar or offensive; (iv) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (v) is violent or threatening or promotes violence or actions that are threatening to any other person; or (vi) promotes illegal or harmful activities or substances.
Moderating reviews
We encourage all users to post only information that is truthful and accurate. While Storeitlocally is not a fact finder and does not mediate disputes concerning the truth of reviews, Storeitlocally is committed to doing what it can to help ensure that reviews reflect the honest experiences of users. Accordingly, reviews may be removed when they violate this policy, exhibit inappropriate bias, are used for extortion or incentives, or are otherwise irrelevant. Additionally, reviews may be removed from the platform for bookings where a renter has violated Storeitlocally’s Terms of Service. This is to help hosts feel more comfortable intervening when a renter violation occurs, without having to fear a biased review as a result.
No endorsement
Reviews and any other content submitted by a user are the subjective opinions of the user who posted the content. Such content is not the opinion of Storeitlocally and is not endorsed by Storeitlocally.